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Responsible Vulnerability Disclosure Procedure

How security researchers can report suspected vulnerabilities safely.

Last reviewed: 23 July 2026

Reporting

Report suspected vulnerabilities through the Contact page with a clear security label, affected URL or component, reproduction steps, impact and any safe proof. Do not include customer data in the report.

Research boundaries

  • Do not access, alter, retain or disclose other users’ data.
  • Do not perform denial-of-service, social engineering, phishing or physical testing.
  • Do not use destructive payloads or persistence.
  • Stop testing and report immediately if customer data or credentials are encountered.
  • Allow reasonable time for investigation before public disclosure.

Our response

We will acknowledge credible reports, triage impact, investigate and communicate material progress where practicable. This procedure is not a bug-bounty promise and does not authorise unlawful access.

EVCV Limited
Quick2Print is a brand operated by EVCV Limited. Company number 13570383. Registered office: 28 Oak Tree Lane, Cookhill, Alcester, Warwickshire, B49 5LH. Questions about this document can be submitted through the Contact page.

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Terms of ServicePrivacy NoticeCookie and Local Storage NoticeAccessibility StatementAcceptable Use PolicyBeta Service PolicySubscriptions, Cancellation and Refund PolicyCustomer Artwork and Intellectual Property PolicyAI Transparency and Data Use PolicyThird-Party Integrations PolicyData Processing TermsSecurity OverviewSubprocessor ListSupport ProcedureComplaints ProcedureData Rights Request ProcedureCopyright and Takedown ProcedureResponsible Vulnerability Disclosure ProcedureData Retention and Deletion ProcedureSecurity and Service Incident Communication ProcedureBusiness Continuity and Recovery Procedure
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